Latest News

Latest News

Latest News

Guy Smith joins as the new leader for Orbital Response

Monday 9th May 2016

Guy Smith joins as the new leader for Orbital Response

We are very pleased to announce the new appointment of Guy Smith to head up Orbital Response and its sister companies within Orbital Marketing Services Group, all fully…

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New appointment of a Distribution Centre Manager

Tuesday 2nd February 2016

New appointment of a Distribution Centre Manager

        We are pleased to introduce our new Distribution Centre Manager, Michael Harper who will work our team in Rushden developing our…

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Does "Elf and safety" ruin Christmas?

Tuesday 15th December 2015

Does "Elf and safety" ruin Christmas?

Our business is powered by people, so we take the the health and safety of all our staff and colleagues seriously.  With this in mind, this Christmas we've…

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Christmas Services Timetable 2015

Tuesday 1st December 2015

Christmas Services Timetable 2015

We'd like to wish all our present and future customers a very Merry Christmas, and prosperous New Year. Please see our timetable for opening hours over the festive…

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The phenomenon of big discount days

Tuesday 24th November 2015

The phenomenon of big discount days

Big discount days have become quite the phenomenon. This year’s Single’s Day became the biggest online sales event in history, and Black Friday is on track…

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Two quick wins to improve your call centre

Monday 16th November 2015

Two quick wins to improve your call centre

Being a call centre agent can be tough. They have to meet customer needs, are required to improve call centre metrics, and have to retain enough product knowledge to…

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A Brief History of Automation

Monday 9th November 2015

A Brief History of Automation

Customer service was first automated when call centres began to widely adopt the use of automatic call distributors in the ‘50s. They removed the need for a…

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What can and cannot be sent through the post?

Wednesday 28th October 2015

What can and cannot be sent through the post?

Whether you’re a start-up, small business or international enterprise, you might be surprised to learn that weight and size are not the only things that restrict…

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UK Warehouses Face A Critical Shortage

Wednesday 14th October 2015

UK Warehouses Face A Critical Shortage

A recent report released by Savills, in association with the UK Warehousing Association, highlights a critical lack of warehouse space in the UK. They report that, of…

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The customer revolution is here!

Wednesday 30th September 2015

The customer revolution is here!

There was a time when the only way a customer could contact an organisation was with a strongly worded letter. But now, social media is breaking down the barriers…

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