Call Centre Outsourcing Specialists Orbital Response

If you run a business that requires rapid customer responses, then why not consider call centre outsourcing with Orbital Response?

Our call centre's response handling service is open from 8 in the morning until late, 7 days a week – ready to take your customers' calls.

Call Centre in the UK

call centre outsourcing

Our call centres can deal with everything from help desk enquiries, to processing orders, donation handling, secure payment processing and out of hours call handling.

We provide a dedicated or shared resource managed with skills based routing technology. Our telephone service is backed up by digital call recording and remote quality control monitoring for security and efficiency.

Drop us an email with your requirements or give us a call on 01233 214 444 and we will provide you with a quote.

Achieve Growth Through Call Centre Outsourcing

Our call centre services offer a fast and efficient call handling process, with up to 100 agents at one time ready to take calls from your customers. We offer inbound or outbound call handling depending on your requirements.

Orbital Response can:

  • Work collaboratively with your business to contribute to increasing sales, brand awareness and customer service
  • Save you resourcing and staff costs which will, in turn, reduce your overheads and increase your profits
  • Reduce equipment and technology costs, preserving more space for other areas of the business
  • Run a flexible campaign to react and respond to changes in your project brief, quickly and efficiently
  • Use leading state-of-the-art technology
  • Be fully responsive to the varied activity of your target audience with maximum availability. 

We offer the latest technology including interactive voice response (IVR) back-up for live service or specific campaigns, plus automatic call distributor (ACD) & computer telephony integration (CTI).

Experienced call centre staff!

So if you would like to outsource your telephone based customer support to an efficient customer helpline service then choose call centre outsourcing with Orbital Response.

To find out how we can help you call the Orbital Response sales team on:

By phone on 01233 214 444  or Contact Us

Latest news

Guy Smith joins as the new leader for Orbital Response

Monday 9th May 2016

Guy Smith joins as the new leader for Orbital Response

We are very pleased to announce the new appointment of Guy Smith to head up Orbital Response and its sister companies within Orbital Marketing Services Group, all fully…

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New appointment of a Distribution Centre Manager

Tuesday 2nd February 2016

New appointment of a Distribution Centre Manager

        We are pleased to introduce our new Distribution Centre Manager, Michael Harper who will work our team in Rushden developing our…

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Part of Menzies - a division of John Menzies PLC