Services

Services

Data Capture and Management

Data Capture

Thanks to our breadth of services, we're able to close the loop on your data all in one place.

We can send out literature, emails and calls prompting responses from consumers which we then handle and process. Whether the response comes in the form of phone calls, emails, orders or completed forms, our dedicated response team and call centre manage everything with Microsoft Dynamics AX, our business management platform.

Database Management

We recognise that your customer and prospect data is the lifeblood of your business and we can work in partnership with you to get the most out of your most valuable resource.

Outsourced data capture and management

Our key database management services include:

  • Data cleansing and updating – address changes, removal of duplicates, goneaways and deceased
  • Customer profiling – so you can target the right people at the right time
  • Database consolidation – creating one concise database from a variety of sources
  • Segmentation
  • Email and direct mail campaigns

Our database management services are perfect for ongoing campaigns or as part of a one-off job.

Insight

Our in house data experts can sit down with you and your data to see how best to utilise the information you have, helping to bring in extra enquiries, sales or donations.

Contact Us

To see how we can help with your data capture and management, just fill out this quick contact form or call us at 01233 214 444.

Latest news

Guy Smith joins as the new leader for Orbital Response

Monday 9th May 2016

Guy Smith joins as the new leader for Orbital Response

We are very pleased to announce the new appointment of Guy Smith to head up Orbital Response and its sister companies within Orbital Marketing Services Group, all fully…

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New appointment of a Distribution Centre Manager

Tuesday 2nd February 2016

New appointment of a Distribution Centre Manager

        We are pleased to introduce our new Distribution Centre Manager, Michael Harper who will work our team in Rushden developing our…

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Part of Menzies - a division of John Menzies PLC