Data Capture and Management
Thanks to our breadth of services, we're able to close the loop on your data all in one place.
We can send out literature, emails and calls prompting responses from consumers which we then handle and process. Whether the response comes in the form of phone calls, emails, orders or completed forms, our dedicated response team and call centre manage everything with Microsoft Dynamics AX, our business management platform.
We recognise that your customer and prospect data is the lifeblood of your business and we can work in partnership with you to get the most out of your most valuable resource.
Our key database management services include:
- Data cleansing and updating – address changes, removal of duplicates, goneaways and deceased
- Customer profiling – so you can target the right people at the right time
- Database consolidation – creating one concise database from a variety of sources
- Email and direct mail campaigns
Our database management services are perfect for ongoing campaigns or as part of a one-off job.
Our in house data experts can sit down with you and your data to see how best to utilise the information you have, helping to bring in extra enquiries, sales or donations.
To see how we can help with your data capture and management, just fill out this quick contact form or call us at 01233 214 444.