Orbtial Response's contact centre can help you process your charities donations in a secure PCI DSS Compliant environment with the help of an experienced and friendly supporter service team.
We can handle your Banking and Thanking in our UK response centre staffed with bureau and dedicated agents. Our services include:-
- Secure cash and cheque handling
- Cheque validation
- Credit/debit card processing
- Capturing of direct debit details
- Gift Aid management
- Daily print & despatch of personalised “Thank You” letters
- Daily reconciliation cheque/cash/credit card
- On-line reporting – in real time
- Database management
To support these services our contact centre is able to handle:
- Telephone, web integration, and post processing
- Customer contact 7 days a week
- White Mail, coupons, order forms and donation slips handled
- PCI Compliant business processing solution
- Import of your mailing/house files for ease/accuracy of data capture
- URN's used for ease and speed of input
- Response / Appeal Code Validation
Orbital Response can support the management of your charity, making your marketing, donation processing, fundrasing and supporter engagement easier so that you can focus on what really matters.
To find out how our resources can help your charity call 01233 214 444 or fill out our Contact Form.