Services

Services

Payment Processing - PCI Compliant

Outsourced payment and order processing, customer care call centre and fulfilment

When it comes to outsourcing payment processing, nothing can be more important than the accuracy and safety of that process. That's why we have ensured that our Response Centre is PCI DSS compliant to reach the highest standards of data security and ensure our agents are all highly trained.

Payment Types

All physical payment transactions such as cash, cheque, forms, vouchers and coupons are handled in our 'secure room' where only a handful of allocated individuals can gain access.

Our payment processing services provide support for organisations of all shapes and sizes and include payments for products, services, memberships and subscriptions.

We handle payment over the phone, via ecommerce platforms, email and post including in the following forms:

  • Credit card
  • Debit card
  • Cheque
  • Cash
  • Competition entries
  • Vouchers and coupons.

No credit card details are ever stored on our servers and all written credit card details are fully masked in indelible ink before being securely filed.

Latest news

Guy Smith joins as the new leader for Orbital Response

Monday 9th May 2016

Guy Smith joins as the new leader for Orbital Response

We are very pleased to announce the new appointment of Guy Smith to head up Orbital Response and its sister companies within Orbital Marketing Services Group, all fully…

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New appointment of a Distribution Centre Manager

Tuesday 2nd February 2016

New appointment of a Distribution Centre Manager

        We are pleased to introduce our new Distribution Centre Manager, Michael Harper who will work our team in Rushden developing our…

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Part of Menzies - a division of John Menzies PLC