To maintain goodwill and increase loyalty, it is essential your supporters are updated about your cause and fundraising activities.
Orbital Response have a wide range of communication resources that can enable you to optimise supporter engagement.
How we can help
Our multi-channel charity contact and fulfilment centre can support your team by offering:
- Overspill contact handling, to expand your existing supporter services hours or during peak times
- Event registration
- Donation handling
- Order processing (supporters and branch/community workers)
- Payment processing
- Customer amendment processing (DPA, Gift Aid, Address)
- Supporter database management and cleansing
- Outbound calls to existing donors
- Fundraising pack fulfilment
How We Work
Our years in the charity sector can provide you with an experienced and professional team that can support your fundraising activity in peak times, or provide you with a comprehensive end-to-end service – allowing you to focus on your charity’s core activities.
From direct mail campaigns to national events, our expertise can help your charity offer supporters the service they need.
If you think our supporter services could help your charity – or if you simply want to find out more – then please call us on 01233 214 447 or email email@example.com and we will get straight in touch.