Manufacturers & Wholesalers

Manufacturers & Wholesalers

Supporter Services

To maintain goodwill and increase loyalty, it is essential your supporters are updated about your cause and fundraising activities.

Orbital Response have a wide range of communication resources that can enable you to optimise supporter engagement.

How we can help

Our multi-channel charity contact and fulfilment centre can support your team by offering:

  • Overspill contact handling, to expand your existing supporter services hours or during peak times
  • Event registration
  • Donation handling
  • Order processing (supporters and branch/community workers)
  • Payment processing
  • Customer amendment processing (DPA, Gift Aid, Address)
  • Supporter database management and cleansing
  • Outbound calls to existing donors
  • Fundraising pack fulfilment

How We Work

Our years in the charity sector can provide you with an experienced and professional team that can support your fundraising activity in peak times, or provide you with a comprehensive end-to-end service – allowing you to focus on your charity’s core activities.  

From direct mail campaigns to national events, our expertise can help your charity offer supporters the service they need. 

Contact Us

If you think our supporter services could help your charity – or if you simply want to find out more – then please call us on 01233 214 447 or email sales@orbital-response.co.uk and we will get straight in touch.

Latest news

Guy Smith joins as the new leader for Orbital Response

Monday 9th May 2016

Guy Smith joins as the new leader for Orbital Response

We are very pleased to announce the new appointment of Guy Smith to head up Orbital Response and its sister companies within Orbital Marketing Services Group, all fully…

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New appointment of a Distribution Centre Manager

Tuesday 2nd February 2016

New appointment of a Distribution Centre Manager

        We are pleased to introduce our new Distribution Centre Manager, Michael Harper who will work our team in Rushden developing our…

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Part of Menzies - a division of John Menzies PLC