Inbound Call Handling
Orbital's Response Centre provides
- Up to 100 agent capacity
- Dedicated or shared resource managed with skills based routing technology
- Digital call recording & remote quality control monitoring
- Interactive Voice Response (IVR) back-up for live service or specific campaigns 24/7
- Automatic call distributor (ACD) & computer telephony integration (CTI)
- Open 8 till late 7 days a week
- Detailed management information
- Inbound call handling or outbound call handling - we'll mirror your corporate identity
To find out how we can help you call the Orbital Response sales team on:
By phone 01233 214447
or e-mail sales@orbital-response.co.uk
