Postal Returns Handling
PO Box number supplied to enable all types of non-delivered mail to quickly arrive in Orbital’s Response Centre
Opening of post - optional
‘Search and find’ routines to enable data capture to be keyed against any records already held (house lists mailed for example).
Fast & accurate range of full data capture activities – includes use of PAF
Sortation & disposal services offered
PRODUCT RETURNS
Should your customers need to return their products, we will manage this for you. All returned items are received into our site and are handled as a matter of some urgency. This includes updating the customer, system record to include advice of the return being received with either a refund generated or replacement product ordered. Quality control checks are then carried out to see if the product is in a suitable condition to be returned to stock (or whether it should be put aside for future destruction/re-cycling).
Refurbishment activities offered.
To find out how we can help you call the Orbital Response sales team on:
By phone 01233 214447
or e-mail sales@orbital-response.co.uk
